| Service | Standard | Other Options |
| United Kingdom | 10% min £4.50 Maximun £8.00 |
N/A |
| UK Exceptions | For the following post codes AB (30-39, 41-45, 51-56) DD (10-11) EH (42) FK (17-19) BT (1-84) GY (1-9) IM (1-9, 99) JE (1-4) PO (30-41) HS (1-9) IV (1-28, 30-32, 36, 40-49, 51-56, 63) KA (27-28) KW (1-17) PA (20-38, 41-49, 60-78) PH (11,15-26, 30-44, 49-50) TR (21-25) ZW (1-3). Please add £3.00 extra to above rates. |
|
| Europe | 15% min £6.00 | Air Mail 20% min £8.50 |
| Rest of the World | 15% min £6.00 | Economy Air 20% min £8.50 |
In Case Of Error Or Damage
Whilst we try to provide a perfect service, problems do happen occasionally, and there are sometimes manufacturing faults in books which are not apparent at the time of despatch. If you receive incorrect, damaged or faulty goods, please contact us within 28 days of delivery, explaining the problem, so that we can advise you on the best course of action. You may contact us in any of the following ways:- E-mail: secondhand@midlandcounties.com
- Fax: 01455 233737 (+44 1455 233737 from outside the UK)
- Telephone: 01455 254450 (+44 1455 254450 from outside the UK)
- Post: Second Hand Dept, Ian Allan Plus, 4 Watling Drive, HINCKLEY, Leics, LE10 3EY, UK
WE CANNOT REFUND POSTAGE COSTS IF ITEMS ARE RETURNED WITHOUT THIS AUTHORITY.
For customers outside the UK, the cost of return postage will be refunded provided you have contacted us first, and have followed our instructions for the return
If we ask you to return incorrect items please ensure they are well packed, as damaged returns will not be accepted.
Your statutory rights are not affected.
